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PARTNER FREQUENTLY ASKED QUESTIONS

Easy to understand answers to some
commonly asked questions.

How does EverBright help solar companies with customer relationships?

EverBright is your go-to if you want a complete solution that helps you to manage your customer relationships. As experienced as you may be at solar software or setting up home solar and battery storage projects, sales management is essential if you want to close the deal.
 
Our intuitive address lookup tool lets you gain critical project design insights such as weather, incentives, energy usage, and utility data. You also can take advantage of limitless proposals, contracts, and users, as well as a streamlined view of your sales pipelines.
 
Be recognized for being a top solar professional by automating customer follow-up times and dates, tracking the status of contracts for signature, and keeping lead notes up to date.
Accurate solar design is essential for a growing business, but you need the correct utility data and energy modeling before you start designing the solar project.
 
EverBright takes the guesswork out of electricity rate forecasting and usage modeling with the most up-to-date utility and rate plan data that auto-populates based on the lead’s address. It’s a great tool if the homeowner doesn't have their energy bill on hand; you can quickly move the sales process along using historical utility data. When the homeowner does grab an actual utility bill, it’s easy to update the project later with the actual usage data.
 
Boost your solar design process with a consistent feed of exact present-day energy consumption insights and best-in-class forecasting APIs. Of course, things change over time. Your energy consumption today may not be representative of tomorrow. Get granular by showing potential electricity bill increases that a swimming pool or electric vehicle's charging can introduce. Now you know how many solar panels you need based on your future energy needs, not just today.
Homeowners often expect to see energy savings from their investment, but it's seeing the right insights and making a connection that will sell them on the concept of going solar. That's where we come in to help your solar business put its best foot forward.
 
Our platform offers custom white-label proposals that integrate your brand identity into the proposal itself and reinforce your unique capabilities. EverBright is the complete solar proposal tool to help you convey savings and urgency for solar home projects.

Supporting our partners is critical because we know how essential our platform is to your sales process, project management, financing, and more! The partner support team is ready, willing, and able to answer any questions and address any concerns you may have.

Simply call us at 877-465-2496 on Mondays through Fridays from 6 am - 6 pm (PST). Alternatively, you can email us at support@goeverbright.com or log into EverBright and live chat with the support team

Supporting homeowners who are EverBright solar financing customers is just as important to us as supporting our installer and sales partners. Homeowners have a variety of ways to contact our dedicated Homeowner Support team.

First, they can call us at 877-425-5201 and select option three. Alternatively, they can email support at support@myeverbright.com or log in to MyEverBright and live chat with the homeowner support team.

Yes, EverBright has a dedicated homeowner portal known as MyEverBright. The MyEverBright web portal is where homeowners can manage their monthly payments, access their solar system and EverBright agreement details, or contact support. 

The MyEverBright web portal provides a centralized experience for homeowners where they can:   

  • View online billing and balance 
  • Enroll in AutoPay 
  • Make payments 
  • View EverBright and solar system agreement details 
  • Access chat and live phone support

 Whether you're a regional business selling solar home and battery storage projects or managing large national sales channels, EverBright is the one solution you need to start selling solar at the speed of light! As one of our partners, you will receive the following advantages:

- An unmatched level of renewables experience and expertise, which translates to mastery in small and large-scale projects spanning simple and detailed design tropes.
- Our customer service and support leave you feeling as if we always have your back. Tell us your concerns and let us handle the rest.
- Capitalize on one familiar platform to streamline your team's entire sales and post-sales solar installation experience.
- Our precision is complemented by flexibility and speed, allowing faster quotations, payments, and approvals.

 Though dozens of solar software and financing providers claim to have the best solution for your business, here is how you know EverBright is the right choice:

- Our platform solution is easy to set up and use, so you'll be free to offer financing options in no time!
- We will design workflows that integrate seamlessly with your current system.
- You can get paid quickly, thanks to our efficient milestone process.
- EverBright software will take care of several business operations, all on one platform.
- You'll have a reliable partner to help you present professional documents.
- Our platform helps solar installers and sales teams quickly create accurate and compelling proposals and finance more projects, which makes solar financing more accessible to homeowners and promotes growth in the residential clean energy industry.
- Generate financing quotes and solar panel system designs quickly and easily.
- To present estimated savings, use accurate solar system output and production data.
- Easily incorporate the potential federal tax credit into the solar quote.