What you need to do:
We recommend contacting EverBright’s billing services team by emailing everbright@youronlineaccount.com or calling (833) 353-0583 at least 45 days before your closing date to provide adequate time to verify information, process relevant documents, receive and apply payments, complete transactions, and release confirmations. Allowing enough time for this step is essential to facilitating a smooth transfer of your solar system to your home buyer.*
*We make every effort to facilitate this process within the designated time frame, provided there are no unforeseen delays.
We will need the following information to initiate the process:
Please provide confirmation of the closing to EverBright by emailing everbright@youronlineaccount.com or calling (833) 353-0583 within 48 hours from the date of the title transfer.
As soon as you have a buyer and an estimated closing date, contact EverBright’s billing services team at (833) 353-0583 or everbright@youronlineaccount.com to alert us of your intent to sell your home. We recommend you notify us at least 45 days and no more than 90 days prior to your estimated closing date.
Even if you don’t have a confirmed closing date, please contact EverBright once you have a buyer and an estimated closing date. EverBright’s billing services team will provide guidance as to your next steps.
We will do our best to accommodate your urgent need to process your documents quickly. Please contact EverBright’s billing services team at (833) 353-0583 or everbright@youronlineaccount.com as soon as possible. In the event of a transfer, in addition to providing the closing date and contact information for the buyer, realtor, and title or closing agent, there are several forms that must be provided, including, but not limited to:
When selling your home, you have two options:
If you have a customer-owned retail installment contract (RIC), you may:
If you have a power purchase agreement (PPA), you may:
If the buyer does not meet our credit criteria, you can Pay Off your agreement if you have a customer-owned retail installment contract (RIC) or submit a Prepayment for the remainder of your power purchase agreement (PPA) and/or Lease.
PREPAY: Homeowners can make full or partial payments at any time throughout the agreement term. Prepaying a PPA in full eliminates the monthly payment obligation for the remainder of the term while EverBright continues to provide maintenance and repairs at no additional cost to the homeowner. PAY OFF: Paying off a RIC fulfills your obligations to EverBright and reduces the total interest that would have otherwise been due over the life of the agreement.