What does EverBright do with your personal information?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons EverBright chooses to share; and whether you can limit this sharing.
EverBright collects information to establish and provide services to our customers. We do not collect personal information about you through our websites or other digital properties unless you voluntarily provide it.
Examples of the information we collect include:
When visiting any of our websites or other digital properties, we collect information about how you use the websites or digital properties. This includes the pages you visit as well as information about the device you are using. This information is provided automatically to us by your browser or by using cookies. We collect this information to improve your browsing experience and to address any technical problems which may occur.
On some occasions when visiting EverBright’s website or other digital properties, you may be asked to complete either an online survey or questionnaire. These surveys and questionnaires ask for your opinions, attitudes, interests, and more generally, about your activities online. The answers provided are used to improve the services offered through our digital properties.
In the normal course of business EverBright shares personal information with third parties. We do this in the following, limited circumstances:
We may also share with third parties certain pieces of aggregated, non–personal information, such as how many customers viewed a web page. Such information would not identify you individually.
We use industry-standard administrative, technical and physical safeguards and protection practices and controls to ensure the integrity of our systems and to protect your information from loss, misuse, alteration and destruction. Such protection measures include firewalls and Secure Socket Layers (SSL) to protect and encrypt sensitive transmissions. Please be advised, however, that no security system is fail-safe and we cannot guarantee the information you provide will never be obtained by unauthorized. persons.
We may contact you from time to time to provide you with useful information, updates regarding our services, and special offers; however, we do not and will not at any time request any of the following information via email or through any telephone call initiated by us:
For more information about protecting yourself from scams, fraud and imposters that try to obtain your personal information, please visit EverBright’s Protection website.
Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We utilize browser cookies to tell us, for example, whether you’ve previously visited any of our websites or if you’re a new visitor. They may also be used to save your preferences while you are visiting a website and to enhance your online experience.
To provide both current and potential customers with more options for contacting EverBright, we have established Facebook and Twitter accounts for many of our companies. As these are public forums, you should be aware that any personal information you choose to disclose through those platforms can be read, collected or used by others and that such disclosures are subject solely to the privacy policies and protections of those forums.
EverBright has no control over those forums and, thus, is not responsible for any personal information you may choose to disclose through them. You should also be aware that EverBright will never disclose, or ask for you to disclose, your non-public, personally-identifying information (such as your Social Security number, bank information, etc.) through these public forums.
EverBright recommends that you not submit your non-public, personally identifying information through these avenues. If there is a need for such information, EverBright will provide you alternative communication methods.