Software Application Lead Process Analyst

Software Application Lead Process Analyst

Position Description

EverBright is driving the clean energy revolution through its industry-leading solar software platform and financing marketplace. Every day, EverBright supports hundreds of residential solar installers and home improvement contractors across the U.S., ensuring they have the tools to be successful and accelerate consumer adoption of clean energy. Combining our flexible, affordable green energy solutions with our unequaled customer service means EverBright is well-positioned to lead the decarbonization of our planet.Works directly with business partners to understand informational needs of end users and create reporting/visualization solutions that turn data into critical information to ultimately drive sound business decisions. 

Reporting to the customer experience and software/application configuration teams, this role is responsible for continuous improvement of our internal and external processes impacting configuration of EverBright and other platforms.  Qualified individuals will have experience in process improvement and business case development.  They should feel comfortable working cross-functionally, identifying issues, architecting solutions, working with data and gaining cross-functional consensus.

Job Overview

Employees in this position lead and support cross-functional strategic projects. Employees conduct complex analyses and lead projects that support and align with business unit objectives.  This position identifies, develops and implements processes and process improvements and conducts cost-benefit analyses and regulatory compliance initiatives. Employees in this role develop and present business cases and review and approve findings for presentation to senior management.

Job Duties

  • Works with Information Technology to define work required to execute business cases and makes business decisions on value added features and business priorities

  • Evaluates project ideas and develops business cases and accelerate portfolios

  • Provides operational process support and manages partner relationships to understand business objectives and impact of changes

  • Identifies system requirements, design and testing for approved system business cases

  • Conducts process improvement analysis

  • Gathers data, reports on key metrics and utilizes tools and technologies to analyze improvement opportunities

  • Troubleshoots system issues, follows up on process system requirements, supports application replacement initiatives,  new technology evaluation and proof of concept completion

  • Evaluates risks from policy and process changes to business unit performance and compliance

  • Facilitates process improvement meetings

  • Performs other job-related duties as assigned

Preferred Qualifications

  • Six Sigma Green Belt Certified

  • Project Management Professional (PMP)

Required Qualifications

  • High School Grad / GED

  • Bachelor's or Equivalent Experience

  • Experience: 6+ years

  • Six Sigma Yellow Belt Certified


  • Competitive Salary

  • 401k match

  • Medical, dental, vision, life, and legal insurance

  • Access to multiple offices around the US (Austin, TX, San Francisco, CA, & Juno Beach, FL)

  • EAP and mental health assistance

  • Discount plans through the NextEra Employee portal

  • Health and wellbeing services

  • Education assistance program

  • Adoption assistance

  • Work from home tech setup

Where permitted by applicable law, EverBright requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

EverBright is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

EverBright provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to our recruiting team, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

EverBright will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

EverBright does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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