Senior Communications Manager

Position Description

EverBright is driving the clean energy revolution through its industry-leading solar software platform and financing marketplace. Every day, EverBright supports hundreds of residential solar installers and home improvement contractors across the U.S., ensuring they have the tools to be successful and accelerate consumer adoption of clean energy. Combining our flexible, affordable green energy solutions with our unequaled customer service means EverBright is well-positioned to lead the decarbonization of our planet.

This role will lead the refinement of internal review and approval process for external-facing communications to create greater efficiencies. In collaboration with the brand manager, this role will ensure consistency of message and adherence to brand tone and voice guidelines across the organization. The individual in this role is passionate about developing clear, actionable, and inspiring marketing communications campaigns that drive new, qualified leads to the company; support client/member attraction, engagement, retention, and success; and directly drive the company’s performance, growth, and business results.

Acts as the subject matter expert for and makes actionable recommendations with internal business areas on effectiveness and execution of communications in various channels (email, SMS/text, push and voice)
Establishes/refines internal review and approval processes for external comms; ensures company-wide adoption of such processes.
Plays a key role in supporting customer contact strategy, governance and best practices
Elevate the visibility of our CEO and/or other C-Suite executives; ensure company leaders are booked for speaking engagements, media interviews, etc.

Job Overview

Employees in this role are responsible for providing excellent communication support to assigned business unit partners as measured by completion of required planning and execution, and client feedback. Employees in this role are responsible for using business and customer insights to support the development and implementation of communication strategies and tactics to improve customer and stakeholder perception as measured by campaign results, which may include media coverage, and brand and message awareness results. Employees in this role will be expected to provide excellent media relations support as measured by media results. This role may require the individual to provide direction and guidance to a small team of peers while having strong planning capabilities, as well as excellent verbal and written communication skills.

Job Duties

Supports development and execution of strategic communications plans, key messages, programs and campaigns to support business objectives using research/analytics. Creates visual and written content for internal and external channels (newsletters, digital and social media, video, etc.)
Supports internal business partners on communications strategy and provides executive and communications support. Serves as liaison for assigned business units and serves as project manager for campaigns and cross-functional initiatives
Drafts media statements/press releases, answers media inquiries, serves as media spokesperson, including afterhours media duty. Proactively builds relationships with the media and seeks out opportunities to tell our company story
Supports planning and cross-functional execution of events
Measures results and evaluates the effectiveness of communications and tactics to drive improvements
Supports emergency events, as assigned
Performs other job-related duties as assigned

Preferred Qualifications

Bachelor's Degree

Required Qualifications

High School Grad / GED
Bachelor's or Equivalent Experience
Experience: 6+ years

Benefits

Competitive Salary
401k match
Medical, dental, vision, life, and legal insurance
Access to multiple offices around the US (Austin, TX, San Francisco, CA, & Juno Beach, FL)
EAP and mental health assistance
Discount plans through the NextEra Employee portal
Health and wellbeing services
Education assistance program
Adoption assistance
Work from home tech setup

Where permitted by applicable law, EverBright requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

EverBright is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

EverBright provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to our recruiting team, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

EverBright will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

EverBright does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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