Deal Processing Specialist - Bilingual

 

Deal Processing Specialist - Bilingual

Date: Oct 7, 2022

Location: North Palm Beach, FL, US, 33408

Company: EverBright

 

Position Description

EverBright is facilitating the clean energy transition by providing financing options for homeowners seeking to go solar.

We are seeking a well-qualified candidate who is passionate about driving the clean energy revolution by building a best-in-class residential financing program. As a Deal Processor, you will be asked to:

  • Review project submissions efficiently and accurately

  • Communicate issues clearly to customers and co-ordinate adjustments to submissions

  • Ensure all quality standards and service levels are being met to provide our customers with industry best project approval process and support

  • Bilingual candidates preferred (Spanish - written and verbal)

Job Overview

Employees in this role are responsible for maintaining and cultivating customer relationships. This role serves as the primary point of contact for any and all aspects of the assigned customer account.

 

Job Duties

  • Researches and resolves sensitive customer requests and complaints

  • Ensures timely report of outages

  • Performs general account maintenance and billing adjustments

  • Performs rate analysis

  • Analyzes complex billing problems and researches for solutions

  • Performs other job-related duties as assigned

 
 

Required Qualifications

  • High School Grad / GED

  • Experience: 3+ years

 

Preferred Qualifications

  • Six Sigma Yellow Belt Certified

 

Employee Group:  Exempt
Employee Type:  Full Time
Job Category: Quality/Process Improvement
Organization:  EverBright
Relocation Provided:  Yes, if applicable

Where permitted by applicable law, EverBright requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

EverBright is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

EverBright provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to our recruiting team, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

EverBright will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

EverBright does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

 

The "Apply Now" button will take you to the NextEra Energy Career Opportunities page, where you must create an account to apply.

 

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