Communication Specialist

Position Description

EverBright is driving the clean energy revolution through its industry-leading solar software platform and financing marketplace. Every day, EverBright supports hundreds of residential solar installers and home improvement contractors across the U.S., ensuring they have the tools to be successful and accelerate consumer adoption of clean energy. Combining our flexible, affordable green energy solutions with our unequaled customer service means EverBright is well-positioned to lead the decarbonization of our planet.Works directly with business partners to understand informational needs of end users and create reporting/visualization solutions that turn data into critical information to ultimately drive sound business decisions.

This job is responsible for assisting with projects from the earliest stages of concept and development through to successful, on-time completion as measured by achievement of metrics. Employees in this role provide support in developing and executing communication plans and initiatives to support business objectives. Individuals in this position are expected to understand client needs and help to develop communication solutions.

Become an expert on the EverBright platform, which will enable you to generate training and marketing content efficiently and effectively
Maintain the company’s KnowledgeBase, creating training articles that are comprehensive, well-organized, and understandable by users with limited or no technical knowledge
Create marketing communications – for both internal and external audiences – that are well-written, accurate, and drive engagement with the target audience
Support marketing staff with other types of content creation, including webinar materials, conference materials, and sales collateral
Maintain website content with an eye towards accuracy, clarity, and engagement
Create blog posts and social media content
Coordinate with Customer Care and Quality Assurance for handling of online reputational management issues
Demonstrate discipline and organization in executing projects, while building and maintaining great relationships with co-workers, stakeholders, and agency partners

Job Overview

Under the guidance of a lead or a leader, employees in this role are responsible for providing excellent communication support to assigned business unit as measured by completion of required planning and execution, and client feedback. Employees in this role are responsible for using business and customer insights to support the development and implementation of communication strategies and tactics to improve customer and stakeholder perception as measured by campaign results, which may include media coverage, and brand and message awareness results. Employees in this role may be expected to provide excellent media relations support as measured by media results. This role requires a highly motivated individual with strong planning capabilities, as well as excellent verbal and written communication skills.

Job Duties

Supports development and execution of strategic communications plans, key messages, programs and campaigns to support business objectives using research/analytics. Creates visual and written content for internal and external channels (newsletters, digital and social media, video, etc.)
Supports internal business partners on communications strategy and provides executive and communications support. Serves as liaison for assigned business units and serves as project manager for campaigns and cross-functional initiatives
Supports internal business partners on communications strategy and provides executive and communications support. Serves as liaison for assigned business units and serves as project manager for campaigns and cross-functional initiatives
Supports planning and cross-functional execution of events
Measures results and evaluates the effectiveness of communications and tactics to drive improvements
Supports emergency events, as assigned
Performs other job-related duties as assigned

Preferred Qualifications

Bachelor's Degree
Experience with Confluence a plus
Experience with Hubspot website content creation a plus
Previous experience in the solar and/or renewable energy industry a plus

Required Qualifications

High School Grad / GED
Experience: 0+ years
Bachelor's or Equivalent Experience

Benefits

Competitive Salary
401k match
Medical, dental, vision, life, and legal insurance
Access to multiple offices around the US (Austin, TX, San Francisco, CA, & Juno Beach, FL)
EAP and mental health assistance
Discount plans through the NextEra Employee portal
Health and wellbeing services
Education assistance program
Adoption assistance
Work from home tech setup

Where permitted by applicable law, EverBright requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

EverBright is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

EverBright provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to our recruiting team, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

EverBright will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

EverBright does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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